Internal information and communication strategies and professional practices in metropoles: in-house functions tension and paradox

Politiques d’information-communication interne et pratiques professionnelles dans les métropoles : tensions et paradoxes de services fonctionnels

Manon Dalban-Pilon (1)

1 GRESEC - Groupe de Recherche sur les Enjeux de la Communication

Metropoles are young french local public services building themselves since 2010. Internal information and communication have a role in structuring the organisation. Those inhouse functions are in tension between social and strategy; between public service and in-house work. Many paradoxes that are influenced by three types of actors: politics, managers and professionals. We are studying the period showing metropoles’ creation (2008-2020) through observation, interviews and content analysis.

Politiques d'information-communication interne et pratiques professionnelles dans les métropoles : tensions et paradoxes de services fonctionnels Internal information and communication strategies and professional practices in metropoles: in-house functions tension and paradox

Mots clés: service public Internal information and communication; in-house functions; local government service; public service

Mots clés: Information-communication interne; services fonctionnels; fonction publique territoriale

Domaines: Sciences de l'information et de la communication

Manon Dalban-Pilon. Politiques d’information-communication interne et pratiques professionnelles dans les métropoles : tensions et paradoxes de services fonctionnels. Doctorales SFSIC Mulhouse 2019, SFSIC, Jun 2019, Mulhouse, France. pp.55-62. ⟨halshs-03212535⟩