Supporting oral production for professional purposes in synchronous communication with heterogeneous learners

Anna Vetter (1) , Thierry Chanier (1)

1 LASELDI - Laboratoire de Semio-Linguistique, Didactique et Informatique

During the last decade, most research studies analysed online synchronous interactions in written mode (textchat), highlighting the benefits of chatting for the development of learners' oral proficiency. The environment used in our experiment is multimodal and based on a synchronous audio conference. Analyzing interactions in such an environment is rather new in CALL. This study is related to false-beginners in an ESP course, presenting a high degree of heterogeneity in their proficiency levels. We use two approaches. One is quantitative and involve learners' participation in audio and textchat. The other is qualitative and relates to the complexity of professional discourse. First, we provide a method that accurately measures oral participation in the two modes. In this framework, we report that heterogeneous linguistic levels do not constrain learners' oral participation, outlining the equalizing role played in this instance by the textchat. Moreover, this type of environment supports oral production by false-beginners who have over a period of years become unaccustomed to learning and speaking in a foreign language, and leads them to regain self-confidence. The qualitative part of our study shows that false-beginners can cope with professional conversations at different levels of complexity

Keywords: Education -- Data processing; Language and languages -- Study and teaching; Information and communications technology; Educational technologies; Foreign language as teaching language; Education; Computer-assisted education; Language and literature; Distance education; audio-graphic conferencing; participation; quality of professional discourse; multimodality; ESP; heterogeneity

Keywords: Education et informatique; Nouvelles technologies de l'information et de la communication; Langage et langues -- Etudes et enseignement

Domains: Humanities and Social Sciences; Education

Anna Vetter, Thierry Chanier. Supporting oral production for professional purposes in synchronous communication with heterogeneous learners. ReCALL, 2006, 18 (1), pp.5-23. ⟨edutice-00080316⟩