Abstract : Reading skills are more and more required to succeed professional examination. French crane drivers are concerned with this problem. In order to help them, we have conducted a study with three main steps. First, we carried out a cognitive work analysis. Second, we test several analogical modalities of written presentations focusing on the construction of a specific simulator. Finally, two experiments are presented showing a significative effect of this simulator on the comprehension of cranes technical documentation.
Résumé : Cet article est consacré à la présentation des résultats d'une démarche de conception, puis construction et enfin évaluation d'un outil multimédia d'aide à la compréhension de documents techniques pour des conducteurs de grues professionnels, faiblement lettrés.